Coaching and mentoring skills /
By: DuBrin, Andrew J
Material type: BookSeries: NetEffect series.Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005.Description: xiv, 174 p. : ill ; 24 cm.ISBN: 0130922226 (pbk.)Subject(s): Mentoring in business | Employees -- Coaching of | Employees -- Training of | Employees -- Counseling of | Teams in the workplace | Organizational behavior | Interpersonal relationsDDC classification: 658.3/124Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Main Collection | 658.3124 DU CO (Browse shelf) | Available | T0031778 |
Total holds: 0
Includes bibliographical references and index.
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés.